NEED TO RETURN GEMSTONES?
At Paras Gottam and Company , we strive for your satisfaction above all else!
We offer a FULL 15-day money-back guarantee — absolutely no transaction fees and no restocking fee deductions! In the rare event you wish to make a return for any reason, Paras Gottam and Company makes it easy with our no-questions-asked policy.
RETURNS MADE SIMPLE
1) Simply email us within 15 days of receiving your order for your return authorization number (RAN) and instructions. Write the RAN code under your name and return address on the outside of the package.
2) Send your return package back to us via your local post office, postmarked within 15 days of receiving your return authorization number.
***Please click here for example return shipping rates ***
Please send your items back to us in original condition, inclusive of original packaging and gemstone certificates if applicable. For security reasons, do not write “gemstones” anywhere on the package. We recommend returns be mailed via your local post office . Local post services are very reliable and substantially cheaper than any express courier. we recommend registered mail service, which includes tracking and is offered as an extra service available at every post office.